Terms of Service

Last Updated: October 11, 2026

1. Overview

Welcome to Kishop. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Kishop. We operate this online store and website, including all related information, content, features, products, and services, to provide customers with a convenient online shopping experience.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service and any policies referenced herein. If you do not agree with these terms, please do not use our website.

2. Eligibility and Use of the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in fraudulent activities, interfere with website operations, or attempt to gain unauthorized access to our systems.

3. Products and Product Information

Kishop aims to display product descriptions, images, specifications, and prices as accurately as possible.

However, colours and appearances may vary slightly depending on your screen, device, lighting, or display settings. Product images may also be illustrative in nature.

We do not guarantee that every product description, image, or other website content will always be completely error-free. Any material error will be handled in accordance with applicable UAE consumer protection laws.

4. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices, promotions, and product availability may change without prior notice, subject to applicable law. The price applicable to an order will be the price confirmed at checkout, except where correction is legally permitted.

Available payment methods, including Cash on Delivery where offered, will be displayed during checkout.

Customers are responsible for providing accurate billing, delivery, and order information.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products under these terms.

An order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted or dispatched.

Kishop reserves the right to review or decline an order where reasonably necessary, including cases involving suspected fraud, incorrect pricing, stock unavailability, or inaccurate order information. Any cancellation or refund will be handled in accordance with applicable law.

6. Shipping and Delivery

Kishop aims to deliver orders to eligible addresses within the United Arab Emirates.

Estimated delivery times are provided for guidance and may vary due to location, courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and any necessary delivery information.

Delivery charges, if applicable, will be displayed before the order is completed. Nothing in this section excludes any rights or remedies available to customers under UAE law.

7. Promotions and Discounts

Promotional offers, discounts, and special prices may be subject to specific conditions, eligibility requirements, and validity periods.

Unless expressly stated otherwise, promotions cannot be assumed to apply to every product or order. Kishop reserves the right to correct promotional errors and modify or discontinue offers, subject to applicable law and any obligations already incurred.

8. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and order cancellations are governed by our Refund & Return Policy, which forms part of these Terms of Service.

Customers should review that policy before placing an order. All returns, refunds, and cancellations will be handled in accordance with applicable UAE consumer protection requirements.

9. Intellectual Property

All website content, including text, graphics, logos, designs, images, and other materials, is owned by or licensed to Kishop or the relevant rights holders, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use website content without the necessary permission, except where permitted by applicable law.

10. Third-Party Services and Links

Our website may include services, applications, or links provided by third parties, including payment processors and delivery providers.

Kishop does not control every aspect of third-party websites or services. Your use of those services may be subject to their separate terms and privacy policies.

This section does not limit any responsibility that cannot legally be excluded under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Kishop will not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms of Service excludes or limits liability, consumer guarantees, or remedies that cannot be excluded or limited under applicable UAE law.

12. Privacy and Personal Information

Personal information submitted through our store is handled in accordance with our Privacy Policy.

By using the website, you acknowledge that relevant information may be processed as necessary to operate the store, fulfil orders, process payments, arrange delivery, prevent fraud, and comply with legal obligations, subject to applicable privacy laws.

13. Prohibited Activities

You may not use this website to:

• Violate applicable laws or regulations.

• Submit false, misleading, or fraudulent order information.

• Interfere with website security or functionality.

• Copy or misuse website content or intellectual property without authorization.

• Upload malicious code or attempt unauthorized access to the website.

We may take appropriate action against activities that violate these terms, subject to applicable law.

14. Changes to These Terms

Kishop may revise these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements.

The latest version will be published on this page with its updated revision date. Continued use of the website after changes take effect constitutes acceptance of the revised terms to the extent permitted by law.

15. Governing Law

These Terms of Service are subject to the applicable laws and regulations of the United Arab Emirates.

Any disputes will be handled by the competent courts or authorities in accordance with applicable UAE law and mandatory consumer protection requirements.

16. General Provisions

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These Terms of Service, together with the policies published on our website, govern your use of Kishop's online store, subject to applicable legal requirements.